Terms & Conditions

General Information.

Welcome to the lightinglighting.co.uk website. By continuing to use this website and purchasing products, you are accepting these Terms & Conditions of use.
We reserve the right to alter these terms and conditions at any time. If you do not understand any parts of the Terms & Conditions, you should contact us before browsing or making a purchase. If you do not wish to be governed by these Terms & Conditions of use, please terminate this session.
This website is intended for users in the United Kingdom, European Union and the United States of America. By proceeding to order goods via this website, you are confirming that you are at least 18 years old.

Website Content.

On rare occasions where the website may be suspended or restricted for repair and maintenance, we are not liable for the website’s unavailability. We have the right to terminate or remove certain services without notice whenever necessary. Every effort will made to minimise any interruptions and ensure maximum availability.
We own the copyright to all the contents of this website. All trademarks and other intellectual property are owned or licensed by us (unless otherwise specified) or are the property of third parties offering goods for sale through this website.
Web pages can be printed out or downloaded if they are for your own personal use or non-commercial use only. The website contents, in whole or in part (which includes the any trademarks and logos) must not be used or reproduced for any other purpose.
Though we will do our utmost to ensure that our products and their details are as accurate as possible on the website, we are not responsible for any errors or inaccuracies which are beyond reasonable control. Variations in colour of products may arise due to limitations of photography. All product dimensions are approximate.

Ordering Goods.

As a seller, we will provide you with access to browse through lightinglighting.co.uk website and place any orders that you wish to make.
You can place an order via lightinglighting.co.uk by following these steps:

  1. Browse or Search the item you are looking for on the site. You can search by entering the relevant keyword(s) or product code in the Search field, or you can browse by brand, categories or attribute filters.
  2. When you have located the item, “Add to basket". This will add one selected product to your shopping basket.
  3. Click the checkout button.
  4. Enter your personal and payment details in the checkout process. Please note that payment and debit/credit card details are taken over our secure server and cannot be accessed by any third party. For more information about the security of your payment details pleas see our Payment and Security information page.

After your order is complete and payment has fully processed, we will send you an email to confirm your order and its price. Please note that this is not an order acceptance from us. Should there be any errors with the order confirmation, you are required to contact us as soon as possible to make the necessary corrections.
We reserve the right to refuse or cancel any order that has been placed. These could be due to reasons relating to, but not only, the following:

  • Unauthorized or fraudulent payment.
  • Error regarding the price and/or description of product/s.
  • Delays in communications from buyer.
  • Issues regarding stock and availability

After your order has been accepted, processed and dispatched, we will send you a confirmation email advising you that your item(s) has been dispatched. At this stage a contract has been made between yourself and lightinglighting.co.uk. This does not affect your statutory rights

Dispatch and Delivery.

Orders which have been purchased, paid for and verified will be dispatched within 24 hours (excluding weekends and public holidays). Once the goods have been dispatched, we will send you an email to confirm the dispatch of your order(s).
Should there be reasons for a delay in dispatch, we will contact you by email with an estimated dispatch date and give you the option to cancel your order.
You have the right to cancel any order prior to it being dispatched. It is your responsibility to contact us to cancel or amend your order. Products which are required to be cancelled after dispatch will need to be returned by you for a refund.
Whilst we will make every attempt to ensure the dates of deliveries are met, we cannot be held responsible for any delays which are beyond our control. All products are fully insured via Royal Mail or our nominated courier service.
Please refer to our delivery policy for full details.

Cooling Off Period.

After placing your order, you are entitled for a cooling off period after dispatch. This is a period where you can return your goods without any consequences or penalties. The cooling off period for lightinglighting.co.uk will last for 30 days and it will commence from the date that we have sent you an email to confirm it has been dispatched.
Unless otherwise stated, all items on this website are eligible for a cooling off period guarantee of 30 days.
Please refer to our returns policy for full details.

Returning Goods.

Should there be a reason where you are not satisfied with the products, you may return them to us within 30 days of dispatch. We would be more than happy to offer you an exchange or a full refund providing that products are returned in perfect condition, unused and fitted in its original packaging.
It is your responsibility to ensure extreme but reasonable care when handling and checking your product as no items will be eligible for refund after the 30 days period.
Please refer to our returns policy for full details.

Pricing and Payment.

All prices stated on this website are subject to change without notice. They are quoted in Pounds Sterling (£) and include UK VAT at the current rate of 20%. Users in the EU and USA can view prices in Euros and US Dollars respectively by clicking the appropriate currency option link.
Where necessary, the total costs of the delivery and packaging will be included in the total price of the goods. The total price that you pay will be the price that is shown at the time of your order.
Your payment card will be debited on the day that your order has been placed.
Please consult our Payment and Security page for information on the payment methods we accept and how we secure your information.

Liabilities.

lightinglighting.co.uk is not liable for any loss or damage caused by our website and/or the products and service that we provide, unless required by the law.